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go.lag

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A message that is conveyed through something other than words uses what type of communication technique?
 
  A) Passive
  B) Indirect
  C) Nonverbal
  D) Interpretive
  E) Comprehensive

Question 2

What is the first step in improving active listening skills?
 
  A) Actively work to interpret content
  B) Focusing attentively on what a speaker says
  C) Actively work to evaluate content
  D) Responding to acknowledge understanding
  E) Repeating key words and phrases back to the speaker



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Ksanderson1296

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Answer to Question 1

Answer: C
Explanation: C) Nonverbal communication refers to messages that are conveyed through something other than wordsthrough tone of voice, facial expressions, gestures, body language, or other behavior.

Answer to Question 2

Answer: B
Explanation: B) The step-by-step process of active listening begins with focusing attentively on what a speaker says, actively working to interpret and evaluate the content, and then responding to acknowledge understanding




go.lag

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)


jojobee318

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Reply 3 on: Yesterday
Gracias!

 

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