This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In recent years, providing good customer service has become a top priority for many American ... (Read 186 times)

Jkov05

  • Hero Member
  • *****
  • Posts: 556
on: Jun 23, 2018
In recent years, providing good customer service has become a top priority for many American businesses.
 
  Indicate whether the statement is true or false.

Question 2

Which statement is TRUE about employees who can provide quality service?
 
  a. Hire whoever will accept the lowest possible salary.
  b. Hire a person so well-skilled that she/he needs no additional training.
  c. Hire the person who you know will do the work without complaint.
  d. Hire the best and keep him/her trained.
  e. Hire individuals who do not need recognition for their service.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Chou

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

d


Jkov05

  • Member
  • Posts: 556
Reply 2 on: Jun 23, 2018
Excellent

bitingbit

  • Member
  • Posts: 323
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

Adolescents often feel clumsy during puberty because during this time of development, their hands and feet grow faster than their arms and legs do. The body is therefore out of proportion. One out of five adolescents actually experiences growing pains during this period.

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

The Canadian ballot is considerably simpler than the American ballot. Note there is nothing like a c The Canadian ballot is considerably simpler than the American ballot. Note there is nothing like a c
The Rise of the Second American Party System, 1828 The Rise of the Second American Party System, 1828
This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation
Many gasoline service stations have signs posted warning customers to place plastic fuel containers ... Many gasoline service stations have signs posted warning customers to place plastic fuel containers ...
Technical service bulletins (TSBs) are issued by vehicle manufacturers when a fault occurs that ... Technical service bulletins (TSBs) are issued by vehicle manufacturers when a fault occurs that ...
Trends in employed mothers with a child/children younger than 3 years of age Trends in employed mothers with a child/children younger than 3 years of age
Video: How does asthma work?And How do you treat asthma?

For a complete list of videos, visit our video library