In memos, a courtesy title A) should always be used. B) is ...

[waynest]

In memos, a courtesy title
 
  A) should always be used.
  B) is never appropriate.
  C) is required if you are discussing confidential matters.
  D) should be used only if you would use one in a face-to-face encounter with the reader.

Question 2

To meet the needs of U.S. Postal Service equipment, envelopes used for bulk mailings
 
  A) are never made of colored paper.
  B) are addressed in capital letters.
  C) include all mailing instructions below the address area.
  D) change based on envelope size.

[vickybb89]

Answer to Question 1

Answer: D
Explanation: D) A courtesy title such as Mr. or Dr. is required in a memo only when your relationship with the recipient is on a formal level. As a rule, if you use a courtesy title when you say hello to the person in the hallway, use the same title in a memo.

Answer to Question 2

Answer: B
Explanation: B) In addition to all capital letters, mass mail envelopes omit punctuation, and place all mailing instructions above the address area.