Author Question: Writing a message that includes information readers might find helpful and using content and tone to ... (Read 80 times)

Coya19@aol.com · **on:** Jun 23, 2018

Writing a message that includes information readers might find helpful and using content and tone to provide an element of entertainment is best accomplished in what type of message?

A) Direct messages
B) Indirect messages
C) Persuasive messages
D) Good news messages
E) Goodwill messages

Question 2

Which of the following are specialized documents used to share relevant information with the news media?

A) Press releases
B) Direct to consumer news releases
C) Social media releases
D) External releases
E) Internal releases

deja · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: E
Explanation: E) In addition to creating messages for a specific goodwill reason, you can craft almost any routine message in a way to build goodwill. Two ways to do this are by providing information that your readers might find helpful and by using the content and tone of your message to provide an element of entertainment. For example, if you send monthly billing statements to customers, you can include tips on how to save money by using your products in a more efficient manner.

Answer to Question 2

Answer: A
Explanation: A) External good-news announcements are often communicated in a news release, also known as a press release, a specialized document used to share relevant information with the news media.