Which of the following is the least effective and efficient ...

[moongchi]

Which of the following is the least effective and efficient management of IM?
 
  A) Sending an email message instead of immediately answering an IM
  B) Being available to IM at all times while at work
  C) Not sending confidential information over an IM
  D) Not using IM to send personal messages while at work
  E) Not using IM for important but impromptu meetings if everyone is not available

Question 2

Which of the following is true in regards to instant messaging?
 
  A) IM is more secure than email.
  B) IM doesn't get misused as a one-to-many broadcast method as often as email does.
  C) IM takes longer to plan, write and send than email.
  D) IM is universally accepted in corporate communications.
  E) IM is typically used internally to the organization and is rarely used for customers and other important audiences.

[Dinolord]

Answer to Question 1

Answer: B
Explanation: B) Unless a meeting is scheduled or you're expected to be available for other reasons, make yourself unavailable when you need to focus on other work.

Answer to Question 2

Answer: B
Explanation: B) Because it more closely resembles one-on-one conversation, IM doesn't get misused as a one-to-many broadcast method as often as email does.