Author Question: Discuss how the use of social media has changed internal communications in organization. What ... (Read 51 times)

jilianpiloj

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Discuss how the use of social media has changed internal communications in organization.
 
  What will be an ideal response?

Question 2

Generally speaking, companies are willing to use any communication tool that consumers are likely to use.
 
  Indicate whether the statement is true or false.



ecabral0

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Answer to Question 1

Answer: Social media are also revolutionizing internal communication, breaking down traditional barriers in the organizational hierarchy, promoting the flow of information and ideas, and enabling networks of individuals and organizations to collaborate on a global scale. Increasingly, employees expect the leaders in their organizations to be active in social media. In one recent study, more than 80 percent of U.S. employees agreed that CEOs who engage in social media are better equipped than their peers to lead companies in a Web 2.0 world. Moreover, roughly the same percentage are more likely to trust companies whose leadership teams engage with stakeholders via social media, and they would prefer to work for such companies as well.

Answer to Question 2

Answer: TRUE
Explanation: Businesses use many of the same tools you use for personal communication. Generally speaking, companies are quick to jump on any communication platform where consumers are likely to congregate or that promise more efficient internal or external communication.



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