Author Question: Helping the company build and maintain positive relationships with stakeholders is an aspect of ... (Read 198 times)

urbanoutfitters · **on:** Jun 23, 2018

Helping the company build and maintain positive relationships with stakeholders is an aspect of what?

A) Professionalism
B) Protecting the company's image
C) Communication style
D) Sincerity
E) Relationship building

Question 2

Education, past successes and research are all examples of what credibility building characteristic?

A) Objectivity
B) Sincerity
C) Endorsements
D) Professionalism
E) Credentials, knowledge, and expertise

dellikani2015 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: B
Explanation: B) Establishing your credibility and projecting your company's image are two vital steps in building and fostering positive business relationships. You represent your company and therefore play a vital role in helping the company build and maintain positive relationships with all of its stakeholders. Most successful companies work hard to foster a specific public image, and your external communication efforts need to project that image.

Answer to Question 2

Answer: E
Explanation: E) Credentials, knowledge, and expertise. Audiences need to know that you have whatever it takes to back up your message, whether it's education, professional certification, special training, past successes, or simply the fact that you've done your research.