Author Question: Which of the following indicates poor etiquette on the part of the sender? A) Multitasking while ... (Read 112 times)

chads108 · **on:** Jun 23, 2018

Which of the following indicates poor etiquette on the part of the sender?

A) Multitasking while using IM or other tools
B) Clearly indicating opinion so it doesn't appear as fact
C) Asking if this is a good time for an IM chat
D) Starting a new message for a new topic
E) Not using reply all when responding to communications

Question 2

Which of the following is true about mobile devices in the workplace?

A) If using a personally owned device, the employer cannot dictate use.
B) If an employer provides a mobile device to an employee, the employee can use it for personal use as well as business use.
C) Employers have the right to dictate mobile device usage policies.
D) Most employers understand that employees can multitask and simultaneously take care of personal as well as professional issues with a mobile device.
E) Most employees understand that taking care of personal issues on a mobile device can be disruptive to the work area, and should practice proper etiquette by stepping into a hallway or other non-work area to conduct personal business.

huda · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: A
Explanation: A) Avoid multitasking while using IM or other tools. You might think you're saving time by doing a dozen things at once, but you're probably making the other person wait while you bounce back and forth between IM and your other tasks.

Answer to Question 2

Answer: C
Explanation: C) From doing simple web searches to dictating entire memos, these systems may be convenient for users, but they can create distractions and annoyances for other people. As with other public behaviors, think about the effect you have on others before using these technologies. Note that expectations and policies regarding mobile device use vary widely from company to company.