Because of the prevalence of instant messaging and emails, which ...

[waynest]

Because of the prevalence of instant messaging and emails, which of the following should be considered when writing a text or email for work?
 
  A) Coworkers will understand jargon and acronyms.
  B) Emoticons will enhance the meaning of your message.
  C) Messages must be answered immediately.
  D) Spelling, punctuation and capitalization are important for professionalism.
  E) Spelling, punctuation and capitalization rules have changed and do not affect how others view your level of professionalism.

Question 2

When communicating with someone using electronic media, and you wish to ask a nonrelated question or introduce a nonrelated issue, what is the best way to introduce the topic?
 
  A) Through a new message
  B) In a new paragraph in the original message
  C) By highlighting the new topic in color
  D) By changing the subject line of the email
  E) By using a clear opening line to indicate change

[tkempin]

Answer to Question 1

Answer: D
Explanation: D) Follow basic expectations of spelling, punctuation, and capitalization. Sending careless, acronym-filled messages that look like you're texting your high school buddies makes you look like an amateur.

Answer to Question 2

Answer: A
Explanation: A) If you want to change the subject of an online conversation, start with a new message or thread. Placing the new topic in the current conversation will minimize the importance of the topic, and it may be overlooked.