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Author Question: When upset with someone or something at the workplace, the best place to vent your frustrations is ... (Read 98 times)

sdfghj

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When upset with someone or something at the workplace, the best place to vent your frustrations is where?
 
  A) In an anonymous email
  B) On your Twitter feed
  C) On the corporate blog
  D) At home
  E) At after work social setting

Question 2

When leaving a voice mail, what information is least important for the recipient of the voice mail?
 
  A) Reason for calling
  B) Your name
  C) Your phone number
  D) Your email address
  E) Best time to reach you



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brittiany.barnes

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Answer to Question 1

Answer: D
Explanation: D) The anonymous and instantaneous nature of online communication can cause even level-headed people to lose their tempers and go after others. However, most electronic devices have systems that allow others to see who is posting messages. Vent frustrations at home or with others not tied to the company, until a calm and professional plan of action can be developed.

Answer to Question 2

Answer: D
Explanation: D) If you do leave a voicemail message, make it as brief as possible. Leave your name, number (don't assume the recipient has caller ID), reason for calling, and times you can be reached. State your name and telephone number slowly so the other person can easily write them down; repeat both if the other person doesn't know you. If the message could have been emailed, there would be no need for the phone call.





 

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