Author Question: The goal when giving feedback should focus on the outcomes of the communication. This type of ... (Read 93 times)

jwb375 · **on:** Jun 23, 2018

The goal when giving feedback should focus on the outcomes of the communication. This type of feedback is often called what?

A) Constructive feedback
B) Destructive feedback
C) Criticism
D) Collaboration
E) Unified communication

Question 2

When providing feedback, focusing comments on the message, not the person who created it, is an example of what?

A) Verifying understanding
B) Keeping feedback impersonal
C) Being specific
D) Focusing on controllable behavior
E) Discussing improvements rather than flaws

steff9894 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: A
Explanation: A) Constructive feedback, sometimes called constructive criticism, focuses on the process and outcomes of communication, not on the people involved. In contrast, destructive feedback delivers criticism with no effort to stimulate improvement.

Answer to Question 2

Answer: B
Explanation: B) Constructive feedback, sometimes called constructive criticism, focuses on the process and outcomes of communication, not on the people involved. Feedback should be focused on the message, and be impersonal in nature.