The letter of transmittal A) may follow the direct or indirect ...

[Shelles]

The letter of transmittal
 
  A) may follow the direct or indirect plan.
  B) has a more formal style than the report itself.
  C) is usually included as an appendix.
  D) should be written in an informal tone.
  E) is never written as a memo.

Question 2

The letter of transmittal should
 
  A) discuss how information in the report was gathered.
  B) be different for every person receiving the report.
  C) minimize controversial issues in the report.
  D) introduce the report to the audience.
  E) do nothing more than thank readers for their interest in your report.

[leannegxo]

Answer to Question 1

Answer: A
Explanation: A) The style of the letter of transmittal can use either the indirect or the direct approach, depending on the nature and needs of the report's audience.

Answer to Question 2

Answer: D
Explanation: D) The letter of transmittal achieves a number of tasks: explaining the scope and methods of the project, highlighting important report sections, thanking the reader for his or her involvement, or thanking readers for taking the time to examine the report.