Author Question: You can plan for important business exchanges via IM by viewing them as A) invitations to discuss ... (Read 63 times)

JMatthes · **on:** Jun 23, 2018

You can plan for important business exchanges via IM by viewing them as

A) invitations to discuss personal matters.
B) conversations with specific goals in mind.
C) opportunities to save time by multitasking.
D) routine events that don't require formalities.
E) permanent records of conversations.

Question 2

An unsolicited IM from a company informing you of their great rates on vacations in Hawaii is an example of

A) spam.
B) a computer virus.
C) spim.
D) viral marketing.
E) enterprise instant messaging.

asdfghjkl; · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: B
Explanation: B) Plan for important IM exchanges by viewing them as conversations with specific goals in mind.

Answer to Question 2

Answer: C
Explanation: C) Unwanted advertising messages sent via email are called spam. The counterpart of these unwanted messages in the IM medium is called spimunsolicited commercial messages received via IM.