Author Question: Select the sentence with the most positive emphasis. A) We failed to complete the process audit ... (Read 84 times)

Evvie72 · **on:** Jun 24, 2018

Select the sentence with the most positive emphasis.

A) We failed to complete the process audit on time.
B) We hope to complete the process audit by Friday.
C) We haven't completed the process audit.
D) Because of Joan's inaccurate figures on the project, we are not finished with the process audit.
E) We wish we could finish this interminable audit.

Question 2

Written and most forms of digital communication require ________ than oral communication.

A) less care
B) fewer nouns
C) more tact
D) more informality
E) a stronger tone

ashely1112 · **Reply #1 on:** Jun 24, 2018

Answer to Question 1

Answer: B
Explanation: B) In business communication, do your best to emphasize the positive. Knowing how to deliver unpleasant news in the most positive possible way can make the difference between failure and success in business.

Answer to Question 2

Answer: C
Explanation: C) Lacking all forms of nonverbal communication, written formats can be fraught with misunderstanding, especially when emotional issues are expressed. For that reason, exercise extra effort in being tactful when using written forms of communication.