Answer to Question 1
Answer: A
Explanation: A) Strictly speaking, ethnocentrism involves judging a person from another culture by your own cultural standards. However, since the standards of other cultures can seem strange or illogical to outsiders, ethnocentrism tends to make those judging outsider cultures feel superior to those unfamiliar cultures.
Answer to Question 2
Answer: C
Explanation: C) Cultural competency includes an appreciation for cultural differences that affect communication and the ability to adjust one's communication style to ensure that efforts to send and receive messages across cultural boundaries are successful.