________ refers to working together to meet complex challenges. ...

[Caiter2013]

________ refers to working together to meet complex challenges.
 
  A) Collation
  B) Collaboration
  C) Gathering
  D) Dictating
  E) Conspiring

Question 2

________ are informal standards of conduct that members share and that guide member behavior.
 
  A) Norms
  B) Expectations
  C) Dynamics
  D) Responsibilities
  E) Robert's Rules of Order

[milbourne11]

Answer to Question 1

Answer: B
Explanation: B) Collaboration (working together to solve complex problems) is an essential skill for knowledge workers in every profession.

Answer to Question 2

Answer: A
Explanation: A) Productive teams tend to develop clear norms, which are informal standards of conduct that members share and that guide the behavior of the team's members.