Answer to Question 1
Answer: B
Explanation: B) According to the textbook, teams evolve through the following five stages: orientation, conflict, brainstorming, emergence, and reinforcement. Consensus is reached when the team finds a solution that all members are willing to support (even if they have reservations).
Answer to Question 2
Answer: A
Explanation: A) Participative management's aim is to improve decision making and efficiency by including employees in the decision-making process.