An example of horizontal communication is A) a junior staff ...

[j.rubin]

An example of horizontal communication is
 
  A) a junior staff person giving information to a staff supervisor.
  B) a company briefing held on the organization's ground floor.
  C) an email message about sick leave sent from one department secretary to a secretary in a different department.
  D) an email message that sparks a chain of multiple replies.
  E) a manager sending an email to his or her staff.

Question 2

An example of downward communication is
 
  A) a junior staff person giving information to a staff supervisor.
  B) a sales manager giving instructions to a salesperson.
  C) an email message about sick leave from one staff secretary to another.
  D) a company briefing held on the organization's top floor.
  E) a conversation between colleagues that quickly becomes hostile.

[josephsuarez]

Answer to Question 1

Answer: C
Explanation: C) Horizontal communication flows between departments to help employees share information, coordinate tasks, and solve complex problems.

Answer to Question 2

Answer: B
Explanation: B) Downward communication flows from executives to employees, for example, when the president conveys executive decisions and provides employees information that helps them do their jobs.

[j.rubin]

Wow, this really help

[mochi09]

Excellent