A department store receives customer orders through its call ...

[asan beg]

A department store receives customer orders through its call center and website. These orders as well as any special orders received in the stores are forwarded to a distribution center where workers pull the items on the orders from inventory, pack the items, and prepare the necessary paperwork for the shipping company that will pick the orders up and deliver them to the customers. In order to monitor the subprocess of pulling the items from inventory, every 15 minutes one order is checked to determine whether the worker has pulled the correct item.
 
  a. Identify the process of interest.
  b. Identify the variable of interest.
  c. Describe the sample.
  d. Describe the inference of interest.
 
  What will be an ideal response?

Question 2

A chain of coffee shops has 45 stores in one metropolitan area. For liability reasons, the chain is interested in the average temperature of hot drinks served at the stores. Three stores were chosen and the temperature of every fifth hot drink served at each of these stores was recorded during a two-week period. At the end of the two-week period, the temperatures of 10,571 hot drinks had been recorded.
 
  a. Identify the process of interest.
  b. Identify the variable of interest.
  c. Describe the sample.
  d. Describe the inference of interest.
 
  What will be an ideal response?

[kescobar@64]

Answer to Question 1

a. fulfilling customers' orders from receiving the order to pick up by shipping company
b. whether or not an order has been pulled correctly
c. the set of all orders that are checked (one every 15 minutes)
d. number or proportion of all orders that are pulled correctly

Answer to Question 2

a. serving of hot drinks at coffee shops in the chain
b. temperature of hot drinks served
c. 10,571 drinks whose temperatures recorded over the two-week period
d. average temperature of all hot drinks served at all stores in the chain

[asan beg]

Excellent

[phuda]

Gracias!