What is the first thing you must do when using a computerized billing system?
a. Access the appropriate patient account.
b. Complete the transaction.
c. Add your names and the date to the description field.
d. Log in with your username and password.
Question 2
Which of the following adaptations may be required to teach a patient who is hearing impaired?
a. Providing written instructions with large type
b. Providing an audiotape of instructions
c. Removing a face mask before speaking to the patient
d. Clearing an office of clutter