Answering services should never fax or e-mail messages. ...

[lidoalex]

Answering services should never fax or e-mail messages.
 
  Indicate whether the statement is true or false

Question 2

What resources can be utilized to locate a patient phone number?
 
  A) Internet or medical office software used to store patient data
  B) Office rolodex, patient ledger cards, or telephone directory
  C) Telephone directory
  D) Medical office software

[bobsmith]

Answer to Question 1

FALSE
Heading: Using an Answering Service
Learning Objective: 8.3

Answer to Question 2

B

[lidoalex]

Thanks for the timely response, appreciate it

[cassie_ragen]

Excellent