Phone calls in the medical setting should be answered: A) ...

[karlynnae]

Phone calls in the medical setting should be answered:
 
  A) between the second and third rings.
  B) between the fourth and fifth rings.
  C) after the third ring.
  D) before 60 seconds.

Question 2

Mrs. Johnson phones the medical office and identifies herself as a patient. Her last appointment was over a year ago. Mrs. Johnson is a(n):
 
  A) emergency patient.
  B) established patient.
  C) new patient.
  D) inpatient.

[pikon]

Answer to Question 1

A

Answer to Question 2

B