Which action reflects a positive attitude?
A) Wearing a smile and extending a greeting
B) Being flexible
C) Accepting constructive criticism
D) All of the above
Question 2
What is the first step in completing a claim form?
A) Check to see if the patient's signature is on file for release of information.
B) Write the provider's federal tax ID number in the appropriate space.
C) Correctly complete boxes 1-3 on the form.
D) Check for a photocopy of the patient's insurance card.