Which of the following is the most appropriate question to ask when scheduling an appointment?
A) Are you a patient here?
B) What do you think is wrong with you?
C) What is the reason for the visit?
D) When would you like to come in?
Question 2
When scheduling appointments, you must do all but which of the following?
A) use at least three identifiers of the patient
B) confirm the last appointment date
C) assess the type of appointment needed
D) note the type of appointment needed in the schedule
