Author Question: When opening mail, a single small enclosure may be stapled to the front of a letter, but a large ... (Read 59 times)

Pineapplelove6 · **on:** Jun 25, 2018

When opening mail, a single small enclosure may be stapled to the front of a letter, but a large attachment is usually fastened to the back.

Indicate whether the statement is true or false

Question 2

When a patient complains,
A) bite your lip and do not say anything.
B) think of it as an opportunity for improvement.
C) advise the physician immediately.
D) try to talk them into a positive attitude instead of dwelling on the complaint.