When should medical offices collect information that will help ...

[lidoalex]

When should medical offices collect information that will help them in the case of a patient account going into collections?
 
  A. Once patients are behind on paying their bill
  B. During the second visit to the office
  C. At patient registration
  D. At the time of the first collection phone call

Question 2

The telephone system may be used as one method of educating patients.
 
  Indicate whether the statement is true or false

[pallen55]

Answer to Question 1

C.At patient registration

Answer to Question 2

True

[lidoalex]

Excellent

[amit]

Thanks for the timely response, appreciate it