Answer to Question 1
Correct Answer: 1
By making direct eye contact with the client during the health history interview, the nurse is exhibiting the interactional skill of attending. Paraphrasing is restating the patient's basic message to test whether it was understood. Focusing is helping the patient zero in on a subject or get in touch with feelings. Reflecting is letting the patient know that the nurse empathizes with the thoughts, feelings, or experiences expressed.
Answer to Question 2
Correct Answer: 4
Open-ended questions cannot be answered with a simple yes, no, or maybe. These questions gather specific information on a topic through the process of inquiry.