The nurse is conducting an interview. Which of these statements ...

[burchfield96]

The nurse is conducting an interview. Which of these statements is true regarding open-ended questions? Select all that apply.
 
  a. Open-ended questions elicit cold facts.
  b. They allow for self-expression.
  c. Open-ended questions build and enhance rapport.
  d. They leave interactions neutral.
  e. Open-ended questions call for short one- to two-word answers.
  f.
  They are used when narrative information is needed.

Question 2

The nurse is nearing the end of an interview. Which statement is appropriate at this time?
 
  a. Did we forget something?
  b. Is there anything else you would like to mention?
  c. I need to go on to the next patient. I'll be back.
  d. While I'm here, let's talk about your upcoming surgery.

[adammoses97]

Answer to Question 1

ANS: B, C, F
Open-ended questions allow for self-expression, build and enhance rapport, and obtain narrative information. These features enhance communication during an interview. The other statements are appropriate for closed or direct questions.

Answer to Question 2

ANS: B
This question offers the person a final opportunity for self-expression. No new topic should be introduced. The other questions are not appropriate.

[burchfield96]

Wow, this really help

[ryhom]

Thanks for the timely response, appreciate it