Author Question: Which of the following is a red flag for a claims examiner? a. A minor accident produces major ... (Read 72 times)

fbq8i · **on:** Jun 27, 2018

Which of the following is a red flag for a claims examiner?

a. A minor accident produces major accident costs, lost wages, and so on.
b. Medical bills indicate routine treatment being provided on weekdays.
c. Summary medical bills are itemized including office visits or treatments.
d. Receipts or bills are submitted with the provider's letterhead and signature.

Question 2

What step should never be taken when building a claim file?

a. Carefully document all discrepancies, conflicting facts, and omissions.
b. Make a written record of pertinent points of phone conversations.
c. Place all documents in the order in which they occurred or were received.
d. Throw out the envelopes for all documents mailed to the office.