In choosing the appropriate tone, a) use a semiformal tone ...

[Mr. Wonderful]

In choosing the appropriate tone,
 
  a) use a semiformal tone when you want to sound conversational.
  b) use a formal tone with subordinates.
  c) use an informal tone with superiors.
  d) use a negative tone when conveying bad news.
  e) when in doubt, avoid being too casual.

Question 2

How does Tannen begin this essay?
 
  a. with an anecdote about a husband and wife's communication habits
  b. with a story about the first date she ever went on
  c. with a list of popularly held beliefs about the differences between men and women

[bubulittle310@msn.cn]

Answer to Question 1

e

Answer to Question 2

b

[Mr. Wonderful]

TYSM

[samiel-sayed]

Thanks for the timely response, appreciate it