Revenue drivers create value by providing economic savings while cost drivers add incremental value by facilitating revenue or margin expansion.
Indicate whether the statement is true or false
Question 2
The major problem with using the mall intercept method to conduct personal interviews concerns
a. the ability to direct the inquiry to a randomly determined respondent.
b. securing the cooperation of mall merchants.
c. securing the cooperation of the respondent.
d. the noisy, distracting environment in which the interview is conducted.
e. the high cost of the method.