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Author Question: Consumers might often not choose to use compensatory models primarily because they a. result in a ... (Read 46 times)

geoffrey

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on: Jun 28, 2018
Consumers might often not choose to use compensatory models primarily because they
 a. result in a negativity bias in evaluations.
  b. result in a positivity bias in evaluations.
  c. are not accurate.
  d. require a significant amount of effort.
  e. do not fit with most product or service decision-making situations.

Question 2

Which task in the sales cycle handles post-sales problem resolution, customer guidance, and ongoing contact to insure customer retention, loyalty, and growth?
 a. Lead qualification
 b. Customer care and support
 c. Negotiations and sales closure
 d. Fulfillment
 e. (b) and (c) only


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krakiolit

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

b


geoffrey

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Reply 2 on: Jun 28, 2018
Great answer, keep it coming :)

ashely1112

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Reply 3 on: Yesterday
Excellent

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