Author Question: The new organizational model that focuses on the components of the firm that facilitate the firm's ... (Read 161 times)

Melani1276 · **on:** Jun 28, 2018

The new organizational model that focuses on the components of the firm that facilitate the firm's service delivery system is referred to as the ________.
a. customer perceptions model
b. market-focused management model
c. industrial management model
d. attributes-focused management model

Question 2

Data systems most commonly hold information relating to:
a. Existing customers.
b. Prospective customers.
c. Competitors.
d. Suppliers.
e. All of the above may be held in a data system