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Author Question: Effort refers to a. the strength of taxonomic structures formed by schema categorization. b. the ... (Read 33 times)

Anajune7

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on: Jun 28, 2018
Effort refers to
 a. the strength of taxonomic structures formed by schema categorization.
  b. the intricacy of emotional tags attached to cognitions.
  c. connation.
  d. how much thinking consumers do in forming or changing attitudes.
  e. the strength of affective structures formed by schema categorization.

Question 2

One helpful formal approach in creating a seamless service involves conducting a ________.
 a. profit and growth audit
 b. customer satisfaction audit
 c. service audit
 d. leadership audit


tennis14576

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

c


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