A salesperson needs to use his or her _____ to answer a buyer's ...

[KimWrice]

A salesperson needs to use his or her _____ to answer a buyer's question, How do your company's prices compare with others in your industry?
 A) technology knowledge
  B) promotion knowledge
  C) customer knowledge
  D) competitor knowledge
  E) policy knowledge

Question 2

Tony has recently been hired as a salesperson by a logistics company. The company divides its clients into different markets based on their requirements. Tony has been asked to work exclusively with emerging entrepreneurs. To build long-term relationships with his clients, he has to improve his _____.
 A) competitor knowledge
  B) product knowledge
  C) customer knowledge
  D) price knowledge
  E) promotion knowledge

[mmpiza]

Answer to Question 1

D

Answer to Question 2

C