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Author Question: ____ are customers who leave due to relocation. A) Price defectors B) Product defectors C) Service ... (Read 89 times)

theo

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on: Jun 28, 2018
____ are customers who leave due to relocation.
 A) Price defectors
  B) Product defectors
  C) Service defectors
  D) Market defectors
  E) Technological defectors

Question 2

__________ refers to the degree of superiority of a firm's goods or services. It is a relative term because it can only be judged in comparison to competing products or when compared to an internal standard of excellence.
 A) Value
  B) Durability
  C) Quality
  D) Satisfaction
  E) Sustainability


dajones82

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

C


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