This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Discuss the benefits of customer satisfaction surveys.[br][br][b][color=red]Question ... (Read 36 times)

iveyjurea

  • Hero Member
  • *****
  • Posts: 555
on: Jun 28, 2018
Discuss the benefits of customer satisfaction surveys.

Question 2

What do escalator and aspirin have in common?
 A) They were once generic brands.
  B) They are both private-label brands.
  C) They are protected by copyright.
  D) Their brands did not sufficiently explain their benefits.
  E) Their brand names were not sufficiently protected.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ryansturges

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jun 28, 2018
Answer to Question 1

In and of themselves, customer satisfaction surveys provide several worthwhile benefits such as: (1 ) provides a formal means of customer feedback; (2 ) conveys the message to customers that the firm values customer input; (3 ) identifies existing and potential problems; (4 ) provides a means of evaluating employee performance; (5 ) results may be used in the firm's advertising; and (6 ) the surveys provide a means for comparison among competing firms.

Answer to Question 2

E


iveyjurea

  • Hero Member
  • *****
  • Posts: 555
Reply #2 on: Jun 28, 2018
Thank you :)


ryansturges

  • Sr. Member
  • ****
  • Posts: 338
Reply #3 on: Jun 28, 2018
Happy to help you


« previous next »
 

Did you know?

Blood is approximately twice as thick as water because of the cells and other components found in it.

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

Atropine, along with scopolamine and hyoscyamine, is found in the Datura stramonium plant, which gives hallucinogenic effects and is also known as locoweed.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

Phobos in color by Mars Reconnaissance Orbiter - HiRISE Phobos in color by Mars Reconnaissance Orbiter - HiRISE
An example of color blindness test. A person with red-green color blindness would not be able to dis An example of color blindness test. A person with red-green color blindness would not be able to dis
Covering the interior as soon as the vehicle comes in for service helps improve customer ... Covering the interior as soon as the vehicle comes in for service helps improve customer ...
Skin color is a polygenic trait controlled by three or four genes, producing a wide range of phenoty Skin color is a polygenic trait controlled by three or four genes, producing a wide range of phenoty
Economics question Economics question
economic question economic question
Video: Alzheimer's Disease

For a complete list of videos, visit our video library