For a service business, buffering the technical core does NOT ...

[Lisaclaire]

For a service business, buffering the technical core does NOT mean:
 A) minimizing dependence on consumer performance.
  B) production-lining the parts of the operation that can be isolated.
  C) decoupling production from the environment and customer as much as possible.
  D) offering more personalized service.
  E) ensuring that the core of the service is able to run as efficiently as possible.

Question 2

Which of the following is perhaps the main advantage associated with the use of advertising?
 A) It takes little time to develop an advertising campaign.
  B) The total dollar layout in advertising is usually low.
  C) It is an extremely cost efficient way to reach a large number of people.
  D) It can quickly convey a large amount of technical information.
  E) It can be quite memorable.

[bookworm410]

Answer to Question 1

D

Answer to Question 2

C

[Lisaclaire]

Excellent

[Sarahjh]

Gracias!