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Author Question: The switching costs associated with the time it takes simply thinking about making a change in ... (Read 119 times)

hbsimmons88

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on: Jun 28, 2018
The switching costs associated with the time it takes simply thinking about making a change in service providers are called _____ costs.
 A) emotional
  B) cognitive
  C) learning
  D) performance
  E) customer habit

Question 2

Competitive advantages are critical because they set the tone of the entire marketing program.
 
 Indicate whether the statement is true or false


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chinwesucks

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Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

True


hbsimmons88

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Reply 2 on: Jun 28, 2018
Excellent

Jsherida

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Reply 3 on: Yesterday
Wow, this really help

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