Author Question: Customer____________________represents the internal and subjective response a business customer has ... (Read 228 times)

fahad · **on:** Jun 28, 2018

Customer___________ _________represents the internal and subjective response a business customer has to any direct or indirect contact with a company.
Fill in the blank(s) with correct word

Question 2

The critical point of contact is
A) interactive.
B) real-time marketing.
C) when the firm encounters negativity.
D) Both interactive and real-time marketing.
E) none of the answer choices.