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Author Question: What is the most important customer service dimension? a. Communication b. Reliability c. ... (Read 77 times)

kshipps

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What is the most important customer service dimension?
 a. Communication
  b. Reliability
  c. Resilience
  d. Motivation
  e. Anticipation

Question 2

Buying firms prefer a more collaborative relationship when the supply market is dynamic.
 
 Indicate whether the statement is true or false



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helenmarkerine

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Answer to Question 1

A

Answer to Question 2

True




kshipps

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Reply 2 on: Jun 28, 2018
Excellent


diana chang

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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