When measuring a table top, the yard or meter stick was slightly ...

[jon_i]

When measuring a table top, the yard or meter stick was slightly miscalibrated, so it gave consistently large results. This is known as a ________ error and to correct this error, we would have to recalibrate the yard or meter stick.
 a. random
 b. systematic
 c. content
 d. construct

Question 2

Bob is a salespeson for CDE company and has just started a sales call with a prospect. The prospect wants to discuss something different than what Bob had on his agenda. Bob should:
 a. Be flexible and alter his agenda d. Remind the customer of his agenda and ask permission to get back on task
  b. Immediately change the topic of the conversation back to what is on his agenda e. End the sales call early
  c. Ask to speak with someone else

[Gabe]

Answer to Question 1

b

Answer to Question 2

A

[jon_i]

Excellent

[gcook]

TYSM