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Author Question: Jennifer is a salesperson for a business insurance company. Recently she told several of her ... (Read 71 times)

jeatrice

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Jennifer is a salesperson for a business insurance company. Recently she told several of her customers about new legislation that may adversely affect their businesses. Jennifer is earning trust because her customers will perceive her as ____.
 a. Likeable
  b. Candid
  c. Dependable
  d. Customer-Oriented
  e. Concerned

Question 2

Which of the following is a technical term for items left blank on a questionnaire?
 a. blank items
 b. item nonresponse
 c. incomplete data
 d. missing data



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bitingbit

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Answer to Question 1

D

Answer to Question 2

b




jeatrice

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Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review


nyrave

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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