In order to encourage ethical behavior, organizations should ...

[dbose]

In order to encourage ethical behavior, organizations should ensure all of the following except:
 a. employees understand what is expected of them.
 b. management focuses only on sales and profits.
 c. open communication exists between employees and managers.
 d. managers lead by example.

Question 2

A net satisfaction score is based on customer responses to a question asking how likely he or she would be to recommend the company to another person.
 
 Indicate whether the statement is true or false

[ebe]

Answer to Question 1

b

Answer to Question 2

false