Keeping customers is less important that getting customers. ...

[shenderson6]

Keeping customers is less important that getting customers.
 
 Indicate whether the statement is true or false

Question 2

Chase and Nathan are in charge of tracking customer evaluations for their employer. They are considering which measure to employ to track customer evaluation data. There are many measures that capture customer evaluations. Which of the following is one of the measures?
 a. price
  b. purchase intentions
  c. time spent on research
  d. quality

[phuda]

Answer to Question 1

F
Keeping customers is as important as getting customers.

Answer to Question 2

b