Order cycle time (OCT) is another very important logistics service metric. OCT influences product availability, customer inventories, and seller's cash flow and profit.
Indicate whether the statement is true or false
Question 2
Via Facebook, Brenda tells Bobbie about a new band she just discovered, and Bobbie feels compelled to check them out because she believes Brenda's endorsement is genuine. What is the term for this phenomenon?
a. social facilitation
b. word-of-mouth
c. groupthink
d. availability bias