Author Question: Customers will say unfavorable things about brands anyway, so it is important to listen to them, ... (Read 18 times)

HudsonKB16

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Customers will say unfavorable things about brands anyway, so it is important to listen to them, although no response is required.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Huffington Post has a business model that mirrors that of offline print newspapers.
 
 Indicate whether the statement is true or false



aruss1303

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Answer to Question 1

False

Answer to Question 2

F



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