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Author Question: J.D. Power and Associates sells major automobile producers the customer ratings of their vehicles. ... (Read 38 times)

Redwolflake15

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J.D. Power and Associates sells major automobile producers the customer ratings of their vehicles. What type of organization is J.D. Power?
 a. Unobtrusive service
 b. Cross-functional service
 c. In-house service
 d. Syndicated service

Question 2

Which of the following heuristics involve judgment based on similarity?
 a. The representativeness heuristic
 b. The availability heuristic
 c. The simulation heuristic
 d. The anchoring-and-adjustment heuristic
 e. The correspondence bias



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Athena23

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Answer to Question 1

d

Answer to Question 2

a




Redwolflake15

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Reply 2 on: Jun 29, 2018
Excellent


alexanderhamilton

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Reply 3 on: Yesterday
Wow, this really help

 

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