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Author Question: The idea behind crowdsourcing is to prevent ideas about a new brand from becoming public to ... (Read 368 times)

moongchi

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  • Posts: 516
on: Jun 29, 2018
The idea behind crowdsourcing is to prevent ideas about a new brand from becoming public to consumers.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Of the connections between the customer and service provider, the __________ link represents the interactive nature of the services and is strengthened by providing satisfying service encounters with the customer.
 a. service delivery
  b. customer satisfaction
  c. customer-provider
  d. Each of these represents the interactive nature of services that is strengthened by providing satisfying service encounters with the customer.
  e. None of these represents the interactive nature of services that is strengthened by providing satisfying service encounters with the customer.


Jadwiga9

  • Sr. Member
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  • Posts: 316
Reply #1 on: Jun 29, 2018
Answer to Question 1

False

Answer to Question 2

a


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