An important trend that has resulted in a shift to more ...

[pragya sharda]

An important trend that has resulted in a shift to more collaborative relationships with
  suppliers, employees, and customers is:
 a. a whole system approach.
  b. increased one-on-one conflict resolution.
  c. increased distribution of handbooks/manuals.
  d. expansion of the one-to-many model.
  e. improved and lower cost of telecommunication.

Question 2

Secondary markets have become attractive to retailers because, among other factors, they have lower labor costs.
 
 Indicate whether the statement is true or false

[jordangronback]

Answer to Question 1

E

Answer to Question 2

T